Ph8 takes the privacy of your personal data seriously. This policy explains what information we collect, why we collect it, and how we keep it secure.
Ph8 is a trusted online gaming platform in Bangladesh. When you use our platform, you share certain personal information with us. This Privacy Policy clearly explains what data ph8 collects, why we collect it, how we use it, and the steps we take to keep it safe.
This privacy policy applies to ph8's website, mobile app, and all digital services. By using ph8, you agree to all the terms outlined in this policy. Please read it carefully before registering.
Ph8 never sells your data to third parties. Your information is used solely to improve our services and ensure security.
Ph8 collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform.
| Type of Information | Details | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, gender | Account Verification & KYC |
| Contact Information | Mobile number, email address | Registration & Support |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | Payment Processing |
| Device Information | IP address, device model, OS | Security & Fraud Prevention |
| Game Data | Bet history, win/loss records | Service Improvement |
| Location Data | Approximate location (IP-based) | Compliance with regional regulations |
Ph8 does not collect your Mobile Banking/Nagad PIN, bank password, or full financial account credentials. If anyone requests this information, it is a fraud attempt.
Ph8 collects your information through the methods below. Each method is fully transparent, and you participate in them knowingly.
Ph8 will never call you or send an SMS asking for personal information. If anyone contacts you claiming to be ph8 and requests your details, it is a scam. Report it to our support team immediately.
Ph8 uses collected data only for legitimate and necessary purposes. We never use your information for unauthorized or unnecessary activities.
You can opt out of promotional emails or messages at any time. Marketing notifications can be turned off from your account settings whenever you choose.
Ph8 uses industry-leading technology to protect your data. Our security measures are continuously updated to defend against emerging cyber threats.
If you believe your ph8 account has been compromised, change your password immediately and contact us at [email protected].
Ph8 does not retain your data longer than necessary. Each category of information has a defined retention period based on legal requirements and operational purposes.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account information | Duration of active account + 5 years | Legal obligations |
| Transaction Records | 7 Years | Financial regulatory directives |
| Game History | 3 Years | Dispute Resolution |
| KYC documents | 5 Years (after account closure) | AML Policy |
| Support Chat Logs | 2 Years | Quality Control |
| Marketing Data | Until consent is withdrawn | User Preferences |
Once the retention period expires, your data is securely deleted or fully anonymized.
Ph8 recognizes that you have full control over your personal data. The rights listed below are yours, and we respect them.
You can request to see what information ph8 holds about you.
You may request corrections to any inaccurate or outdated information.
You can request that your information be deleted under certain circumstances.
You can request that we stop using your information for a specific purpose.
You can request your data in a structured, portable format.
You may withdraw your consent to marketing communications at any time.
To exercise any of the rights listed above, email us at [email protected]. We will respond to your request within 30 business days.
Ph8 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory during registration, and identity documents are required to confirm age through the KYC process.
If a minor has registered by mistake and we are notified, the account will be closed immediately and any collected data will be securely deleted.
If your child has created a ph8 account, contact us immediately at [email protected]. We will take swift action.
Ph8 may update this Privacy Policy as needed. Revisions may occur due to legal changes, new services, or changes to our business operations.
The date of the latest update will always be shown at the top of this page. We recommend reviewing this policy regularly.
For any questions, concerns, or requests regarding this privacy policy, please contact the ph8 support team. We are always committed to protecting your privacy.
Ph8's support team is fully equipped to assist you. Feel free to reach out with any privacy-related concerns.
Our Six Core Commitments to Protecting Your Data
All your data is protected with 256-bit SSL encryption — security is ensured at every stage, from transmission to storage.
Ph8's identity verification process is fully transparent. You will always know when, why, and how your documents are being used.
Ph8 never sells your personal data to third parties. This is a firm and non-negotiable policy.
You always have the right to view, correct, or delete your information. You can submit a request to our support team at any time.
An independent team of experts regularly audits ph8's security systems. Any vulnerabilities found are addressed immediately.
Ph8's Privacy Policy is written in plain, accessible language so every user can understand it with ease.
Answers to the Most Frequently Asked Questions
Done reading ph8's Privacy Policy? Go ahead and register with confidence — enjoy the safest gaming experience in Bangladesh.